Kitting and Fulfillment Services
MPA builds and sends kits for businesses and nonprofits: marketing, sales, onboarding and welcome kits, plus literature and direct mail. We print letters, cards and inserts in-house, assemble every kit to one spec, and mail it under our own USPS mailing permit or ship it by parcel carrier. Production typically takes 5 to 7 business days from proof approval; large or recurring programs follow the schedule in your quote.
- In-house since 1989
- SOC 2 Type 2 audited
- 100+ 5-star reviews
Who It's For
Built for
Marketing, sales, HR, membership and nonprofit programs that send printed materials and kits to people, offices and events.
Not a fit
Online-store or marketplace order fulfillment.
What's Included
- Component printing. Letters, inserts, cards, brochures and booklets printed in-house. Our color presses include the Xerox Iridesse and Xerox Versant, black-and-white pieces run on the Xerox Nuvera, and booklets are saddle-stitched on our Horizon StitchLiner Mark III or perfect-bound on our Sterling DigiBinder.
- Kitting and assembly. Kits are built by hand or with assembly equipment, and every kit's contents are checked before it is sealed.
- Letter packages. Letters and inserts folded and inserted on our Pitney Bowes DI2000 inserter or by hand; packages with several personalized pieces are matched by hand to each recipient.
- Literature fulfillment. Brochures, sell sheets, catalogs and price lists sent to your reps, dealers, franchise locations and events as they order.
- Mailing and shipping. Mail is entered with USPS under our own mailing permit at the Lakeland BMEU, presorted in-house when a release meets the presort minimums; boxed kits ship by parcel carrier.
- Reporting. Receiving counts by SKU, mail date confirmations, USPS postage statements, tracking numbers and inventory on hand.
Kit Programs and Specs
| Kit program or spec | Details |
|---|---|
| Marketing kits | Branded folders, brochures, an offer sheet, a sample or promo item and a response card, mailed to your list or shipped to events. |
| Sales kits | A presentation folder, product sheets, a capability insert, business cards and a leave-behind, built to one spec so every rep and channel partner carries the same set. |
| Onboarding and new hire kits | A welcome letter, a benefits booklet, a branded notebook and pen, swag and a quick-start card, shipped to each new hire as they start. |
| Welcome kits | A personalized welcome letter, a membership or product card, a getting-started guide and a gift item for new customers, members or donors, sent as they sign up. |
| Event and trade show kits | Signage, handouts, badge inserts, giveaways and a setup checklist, boxed and labeled by event or booth. |
| Retail and POP display kits | Shelf talkers, display headers, printed signage and the parts to put the display together, packed by retail location so every site gets the same complete set. |
| Components you supply | Products, samples, merchandise, gifts and swag, and packaging, combined in each kit with the pieces we print. |
| Order and list files | CSV or spreadsheet files, emailed orders, or a scheduled connection from your CRM or ERP that our team sets up and runs. |
| Packaging and labeling | Poly bags, cartons, shrink wrap and custom inserts, labeled by recipient for direct shipment or by location for retail, event and field-office rollouts. |
| Postage and shipping | USPS postage appears on its own line of the quote and the invoice; current USPS presort prices are under Postage Basis below. Parcels ship by USPS or UPS with tracking and are quoted by weight, zone and service level. |
| Minimums | Kit programs: no fixed floor. Print-only pieces: 250. Presorted mail: 200 pieces (Marketing Mail) or 500 (First-Class Mail). |
| Location | One production facility in Lakeland, Florida, between Tampa and Orlando. Central Florida clients can drop off components and pick up finished kits; kits mail and ship to all 50 states. |
How It Works
- Request a quote. Send the kit contents, quantity, destinations and timing through the quote form, or call (863) 687-6945.
- Send components, artwork and data. Ship us the items you supply, the artwork for printed pieces and your recipient or order file. Every address that will be mailed goes through CASS-certified standardization, NCOA processing and duplicate checks.
- Approve a sample kit. We build one kit for your approval and proof every printed or addressed piece. Nothing is assembled at volume until you sign off.
- We print, build and pack. Our printed pieces and the components you supplied are assembled, packed and labeled kit by kit.
- We release and report. Each release goes out on the agreed date, followed by a report. For recurring programs, set a reorder point and we reprint components before they run out.
Delivery: after USPS entry, First-Class Mail delivers in 3 to 5 business days and Marketing Mail in 3 to 10.
Kitting and Fulfillment Services FAQ
What is the difference between kitting and assembly?
Kitting is gathering separate items into one ready-to-ship package, a kit, with a single SKU. Assembly is the hands-on work that builds each kit: folding, collating, inserting, bagging, boxing, labeling and shrink-wrapping. Most projects need both, so we quote them as one job.
Do you offer ecommerce or mail order fulfillment?
Not for online-store or marketplace orders. Mail order fulfillment usually means storing a seller's products and shipping each customer order, which is ecommerce (3PL) work. Ecommerce brands do use us for the printed side: thank-you letters, postcards and catalogs we print and mail for them, and insert cards for their own packages.
How much do kitting and fulfillment services cost?
Every program is quoted per job in an itemized written quote that separates printing, assembly, packaging, any holding between releases, and postage or shipping. Cost depends on the components per kit, the assembly steps, the packaging, the quantity and how each kit is sent. Mailed letters pay USPS postage: at the Presort Mixed tier, the First-Class letter rate is $0.707 per piece (USPS Notice 123, effective July 12, 2026).
What is the minimum order for a kitting project?
There is no rigid floor: a small business can start with a first batch in the low hundreds, and ongoing programs run into the tens of thousands. Presort prices need 200 pieces for Marketing Mail or 500 for First-Class Mail; smaller releases mail at single-piece prices or ship as parcels. Print-only pieces start at 250.
Can you hold kits and release them over time?
Yes. For recurring programs such as onboarding, welcome and sales kits, we hold your components and finished kits between releases and send kits as orders come in. Inventory on hand is reported after each release.
Can you mail or ship the finished kits?
Yes, to individual recipients or to offices by location, by mail or by parcel with tracking. Each kit is built to the sample you signed off on, so the kit you approve is the kit that goes out the door.
Can you handle kits for healthcare or government programs?
Yes. Recipient data is handled under SOC 2 Type 2 audited controls, and HIPAA-compliant handling applies, with a Business Associate Agreement in place, when protected health information is involved. For Florida public entities, MPA is also an awarded vendor under Florida State Term Contract 80141800-25-STC for mail processing.
In Depth
Guide: Kitting and Fulfillment in Detail
What Is Kitting and Assembly?
A kit is a set of separate pieces packed as one unit with its own SKU, so it can be ordered, counted and reordered like a single product. Kitting is gathering all the pieces that go in it; assembly is the physical work of building and sealing it.
Say you need 5,000 welcome kits, each holding a printed welcome letter, a branded folder, a product sample, a discount card, a branded pen and a return envelope. MPA prints or receives all six components, assembles and packs all 5,000 kits, and ships them or hands them to our mail operation. You buy 5,000 finished kits instead of six boxes of loose parts to count and reconcile.
Kits with odd shapes, delicate items or exacting presentation are assembled by hand. Collated sets, such as multi-page packets or numbered inserts, are gathered in order, then bound, stapled or inserted. Product kits pair your products with our printed pieces, such as a starter pack, a sample set or a retail-ready bundle.
For kits that travel as mail, our guide to kitting and assembly for mailings covers packaging that survives the mail stream and how USPS rates kitted mail.
Tell us what goes in your kit and how many you need, and the quote will list each step it takes.
Tell us what is in your kitOrder Fulfillment
B2B Order Fulfillment Services
Order fulfillment means receiving each order, filling it and sending it. Here the orders come from your reps, offices, members and new hires, and each one is built from your printed materials and kits, then mailed or shipped.
Literature runs as print fulfillment, kept ready for printing and sending on request, with print on demand for short runs. Direct mail fulfillment runs on your calendar or is triggered from your CRM, which our team connects and runs for you, and covers statement and letter packages as well as letters personalized from your customer data.
The MPA Difference
Why Kit With a Print and Mail Partner
Many kitting providers can only assemble the parts you ship to them. MPA is a print and mail house: our commercial printing services produce your kit's letters and inserts to the size and count the kit needs, so you are not coordinating a printer and a separate assembler.
Kitting, assembly and our mailing services run in the same Lakeland, FL facility as our presses, with our own equipment and our own team. The pieces we print go from the press to the kitting floor to the mail without changing hands, a piece that comes out wrong is caught and reprinted before assembly, and a kit can drop as one part of a larger direct mail campaign.
Check the Record
Where to Verify These Claims
The claims a procurement or compliance reviewer usually asks about, and where to check each one.
- SOC 2 Type 2 audited. Controls observed operating over an audit period, with a Vanta-managed audit renewed annually. Report available under NDA through the MPA Trust Center.
- HIPAA-compliant handling. Policies summarized at the Trust Center.
- Own USPS mailing permit (mail entered at the Lakeland BMEU). The permit number and the USPS entry office appear on the postage statement sent with each mail date confirmation.
- Florida State Term Contract 80141800-25-STC, Mail Processing. The public record is linked on our government print and mail page.
- 5.0 stars across 100+ verified Google reviews. Read them on our Google Business Profile.
Postage Basis
Postage Basis for Mailed Orders
Letters and postcards that leave a fulfillment program as mail are presorted whenever a release is large enough to qualify. The table lists USPS presort prices at the Mixed tier, per USPS Notice 123, effective July 12, 2026; better-sorted mail can qualify for lower presort prices, and your quote shows the postage for your mailing. Flats and catalogs are quoted per job by weight and presort level, and parcels by weight and zone.
| Mail class | Postage per piece | Typical fulfillment use |
|---|---|---|
| First-Class Mail presort letter (up to 3.5 oz) | $0.707 (Mixed tier) | Welcome letters, membership cards, account or order documents, anything time-sensitive or carrying personal information. |
| First-Class Mail presort postcard (up to 4.25 x 6 in) | $0.495 (Mixed tier) | Reorder reminders, event notices and short follow-ups that fit a card. |
| USPS Marketing Mail letter | $0.467 (Mixed tier) | Literature drops, dealer and franchise announcements, sample offers with no account data. |
| Nonprofit Marketing Mail letter | $0.257 (Mixed tier) | Donor welcome letters and member mailings for eligible nonprofit organizations. |
First-Class presorted letters pay one price up to 3.5 ounces, so a multi-page insert set in a #10 envelope mails at the letter rate; a heavier letter prices as a flat. Size decides the rest: a kit is a letter up to 6.125 x 11.5 inches and 0.25 inch thick, a flat (large envelope) once it passes any of those limits while staying within 12 x 15 inches, 3/4 inch thick, flexible and evenly thick, and a parcel if it is thicker, rigid, uneven or boxed.