About Mail Processing Associates
Mail Processing Associates (MPA) is a veteran-owned commercial printing and direct mail company in Lakeland, Florida, that prints, addresses, presorts and mails for businesses, nonprofits and government agencies in all 50 states. MPA was founded in 1989.
What Mail Processing Associates does
Direct mail printing and mailing
We print postcards, letters, self-mailers, newsletters and catalogs, address them from your list, presort them and mail them. One quote covers printing, data work and postage. See our mailing services.
Every Door Direct Mail (EDDM)
EDDM reaches every household on a carrier route with no mailing list. Pick the routes around your business with our free EDDM route planner, and we print, bundle and drop the mail. See our EDDM service.
Mailing lists and data processing
Every addressed list goes through CASS, DPV and NCOA processing before it mails. On a typical consumer list about 94% of records pass address validation, and deliverability after NCOA hygiene runs at 98.5% of the records that passed. See our data services.
Variable data and statements
Personalized letters, statements and notices printed from your data, one record at a time. See our statement printing and variable data printing services.
Printing beyond mail
Booklets, brochures, business cards, banners and yard signs, in digital, offset and large-format print, ordered on their own or alongside your mailing. See our printing services.
Fulfillment and CRM-connected mail
Inserting, kitting and shipping, plus triggered and recurring mailings that we run for you from your HubSpot, Salesforce or other CRM. See our fulfillment services.
What makes MPA different
One roof, one team
Prepress, printing, data processing, presort and mailing run from our Lakeland facility, and one team manages your job from file to post office.
We take the mail to USPS ourselves
We hold our own USPS mailing permit, presort in-house and enter our mail directly at the Lakeland Business Mail Entry Unit.
Security you can check
SOC 2 Type 2 audited every year (Vanta-managed), with HIPAA-compliant handling of protected health information. Our security documentation is on the Mail Processing Associates Trust Center.
A long track record
In business since 1989, with 5.0 stars across 100+ verified Google reviews.
Veteran-owned, state-contracted
A Veteran-Owned Small Business and a vendor on Florida State Term Contract 80141800-25-STC.
Who uses MPA
- Nonprofits running appeals and year-end campaigns at nonprofit Marketing Mail rates
- Healthcare organizations sending statements and patient notices
- Insurance agencies, mortgage lenders and law firms reaching clients and prospects by mail
- Florida state agencies buying through our state term contract, and local governments
- Local businesses reaching their neighborhoods with EDDM
- Real estate agents farming a neighborhood with postcards
- Political campaigns and committees reaching voters by mail
How MPA works
- Talk to us: call 863-687-6945, email orders@mailpro.org or send the quote form. We reply with an itemized quote within one business day.
- Your file: send a print-ready PDF, or check it first with our free file check tool. You approve a proof before anything prints.
- Production: most EDDM jobs take 3 to 5 business days; Marketing Mail jobs take 5 to 7.
- Delivery: USPS delivers Marketing Mail in 3 to 10 business days and EDDM in 7 to 14 business days after the drop. First-Class Mail delivers in 3 to 5 business days after USPS entry.
Key facts
| Fact | Detail |
|---|---|
| Company name | Mail Processing Associates (MPA) |
| Legal entity | Mail Processing Capital LLC, doing business as Mail Processing Associates |
| Type | Commercial printing and direct mail company |
| Founded | 1989 |
| Leadership | President Alec Boye |
| Headquarters | 430 N Wabash Ave, Lakeland, FL 33815 |
| Website | www.mailpro.org |
| Phone | 863-687-6945 |
| orders@mailpro.org | |
| Service area | All 50 states, from a single Lakeland facility |
| Core services | Direct mail printing and mailing, EDDM, mailing lists and data processing, variable data and statements, commercial and large-format printing, fulfillment |
| Pricing | An itemized written quote for every job |
| Security and compliance | SOC 2 Type 2 audited; HIPAA-compliant handling of protected health information; Trust Center |
| USPS | USPS mailing permit holder; mail entered directly at the Lakeland Business Mail Entry Unit |
| Contracts | Florida State Term Contract 80141800-25-STC vendor |
| Ownership | Veteran-Owned Small Business; Veteran Business Enterprise (VBE) certified in Florida |
| Customers | More than 700 business customers |
| Reviews | 5.0 stars across 100+ verified Google reviews |
| Social | LinkedIn, Facebook, Google Business Profile |
Frequently asked questions
Is Mail Processing Associates part of the USPS?
No. MPA is a private direct mail company. We print and prepare mail and enter it at the USPS Business Mail Entry Unit under our own permit.
Where is MPA located, and do you mail outside Florida?
Our only facility is in Lakeland, Florida, and we mail for customers in all 50 states.
How do I get a quote?
Call 863-687-6945 or send the quote form with your quantity, format and mail date. You get an itemized quote within one business day.
Can MPA handle protected health information?
Yes. We are SOC 2 Type 2 audited every year and handle protected health information under HIPAA-compliant procedures.
How long does a mailing take?
Most jobs are produced in 3 to 7 business days. After we hand the mail to USPS, Marketing Mail takes 3 to 10 business days and EDDM takes 7 to 14 business days.
How long has MPA been in business?
MPA was founded in 1989 and has served more than 700 business customers since.