One compliance failure from a print vendor can mean six-figure fines, OCR investigations, and reputational damage that takes years to recover from. Your patients trust you with their most sensitive information. Your print and mail partner should earn that same trust.
Every vendor handling PHI needs a BAA and real controls — not just a checkbox.
24-48 hour turnaround on recurring statement runs. We meet your deadlines.
Print, data processing, inserting, and mailing — all under one HIPAA-certified roof.
Most print shops claim HIPAA compliance. Few can prove it. MPA is a HIPAA certified print and mail vendor with independently verified security controls — not a checkbox exercise, but continuous monitoring through Vanta.
HIPAA Certified — Independently verified through Vanta with continuously monitored security controls
Business Associate Agreements — Executed with every healthcare client, as required by HIPAA
Physical & Technical Safeguards — Restricted facility access, encrypted file transfer, background-checked staff
Chain-of-Custody Tracking — Every piece tracked from data receipt through USPS entry and secure destruction
Security controls continuously monitored through Vanta — not a one-time checkbox.
Included
Monitored
Trust Page
The cost of working with a non-compliant vendor isn't hypothetical. The HHS Office for Civil Rights has levied over $142M in HIPAA penalties since enforcement began. Your print and mail vendor is a Business Associate — their compliance is your responsibility.
MPA eliminates vendor compliance risk — HIPAA certified + BAA included
From recurring patient statements to one-time campaigns — every piece produced under HIPAA-certified protocols with full chain-of-custody tracking.
Recurring billing statements with variable patient data, account balances, payment history, and custom messaging by balance tier.
EOB mailings with detailed claim information, provider details, and member-specific benefit summaries. Multi-page capable.
Statement stuffers, payment plan notices, and promotional inserts. Selective inserting based on patient data — different inserts for different segments.
Postcards and letters for appointment confirmations, recall notices, annual wellness reminders, and preventive care campaigns.
Privacy practice notices, HIPAA breach notifications, consent forms, and regulatory mailings with proof-of-mailing documentation.
Every piece unique — patient names, balances, provider info, barcodes, and QR codes. Printed on our Xerox Iridesse production presses at full speed.
Our end-to-end workflow is designed for healthcare from the ground up — not a general print shop with HIPAA bolted on.
Patient data transmitted via encrypted SFTP or secure file portal. No email, no exceptions.
NCOA address updates, CASS certification, deduplication, and variable data composition — all in-house.
Produced on Xerox Iridesse presses in our restricted-access facility. Intelligent inserting matches documents to patients.
USPS presort for maximum savings. Confirmation reports provided. All PHI securely destroyed after mailing.
Certified
BAA executed with every healthcare client
Clients
Trusted by organizations nationwide
Years
Trusted by 500+ organizations since 1989
Pieces/Year
Production capacity for any volume
Print, data processing, inserting, and mailing — all under one roof. One BAA, one point of contact, one invoice.
No surprise fees. Paper, printing, inserting, postage — every cost itemized upfront so you can budget accurately.
From approved file to USPS entry. We match your billing cycle — daily, weekly, or monthly production runs.
Tell us about your print and mail needs. We'll provide a detailed, HIPAA-certified proposal within 1 business day.
Business Associate Agreement executed before any PHI changes hands
Print, data processing, inserting, postage — every cost itemized upfront
If we make an error, we reprint and remail at our cost — no exceptions
We'll have your quote within 1 business day.
Yes. MPA is HIPAA certified with independently verified controls through Vanta, a leading trust management platform. We execute Business Associate Agreements (BAAs) with every healthcare client. All PHI is handled under strict chain-of-custody protocols with encrypted file transfer, restricted access, and secure destruction after mailing. You can review our security controls at trust.mailpro.org.
HIPAA compliant means an organization follows HIPAA rules — but anyone can claim compliance. HIPAA certified means those controls have been independently verified by a third party. MPA is HIPAA certified — our security controls are continuously monitored and verified through Vanta. You can see the proof yourself at trust.mailpro.org. This distinction matters because your organization is liable for your vendors' compliance gaps.
Yes. Our Xerox Iridesse production presses handle high-volume variable data printing — every piece can have unique patient data, account balances, payment history, barcodes, QR codes, and personalized messaging. We process data files in-house and can accommodate any statement format.
PHI is protected through multiple layers: encrypted SFTP file transfer, restricted facility access with badge entry, background-checked and HIPAA-trained staff, chain-of-custody tracking on every job, and secure destruction of all data and materials after mailing completion. View our full security controls.
Standard turnaround is 24-48 hours from approved file to USPS entry for recurring statement runs. We understand healthcare billing cycles and can accommodate daily, weekly, or monthly production schedules. Rush service is available when needed.
Yes. We support daily, weekly, bi-weekly, and monthly production schedules for recurring statement runs. Files can be transmitted via encrypted SFTP on your schedule, and we process and mail within 24-48 hours of receipt. Many of our healthcare clients run weekly billing cycles with standing production orders.
Yes. We process returned mail and provide updated address reports through NCOA (National Change of Address) processing. This helps keep your patient database current, reduces waste, and improves delivery rates on subsequent mailings.
Yes. Our inserting equipment handles multi-piece mailings — statements with billing inserts, EOBs with benefit summaries, or any combination of documents. Selective inserting based on patient data is available, meaning different patients can receive different insert combinations in the same run.
Yes. We serve healthcare organizations nationwide. Files are transmitted securely to our HIPAA-certified facility in Lakeland, FL, printed and processed, then entered into the USPS mail stream for delivery anywhere in the United States. Many of our healthcare clients are based outside Florida.
MPA is HIPAA certified today and ready to sign a BAA today. Our security controls are independently verified and publicly viewable. Let's talk about your healthcare print and mail needs.